Real-time Freshworks status updates and troubleshooting
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🔴 Major Outage | 🟠Partial Outage | 🟢 Operational
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Freshworks offers a variety of products including Freshdesk for customer support, Freshservice for IT service management, Freshsales for CRM, Freshchat for live chat and AI-powered bots, and Freshmarketer for marketing automation.
Freshworks is trusted by over 60,000 businesses of all sizes.
The primary goal of Freshworks is to help organizations boost efficiency and enhance customer engagement through user-friendly, AI-powered business software.
Freshworks has introduced a new data center in Dubai and launched Freddy AI, which enhances productivity through generative AI solutions.
Freshworks has been recognized as a Challenger in the Gartner Magic Quadrant for IT Service Management Platforms.
A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.
A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.
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